E-mail Phuket Thai Restaurant

11th visitor, Write a Review

Awards: People's Choice Winner, 2016
. The Latest Review: ★
Sent on the 31st of March, 2011
I'm a local and I would not eat here again - the service is terrible! I was attending a conference at the HI Convention Center which is a short walk away and could have chosen to eat at any of the good restaurants at McCully Shopping Center. Since I had a coupon from the local newspaper, I thought we would eat at Phuket Thai. The coupon was for a free order of crispy noodle appetizer (Mee Krob), with any one entree order. After ordering a salad, a couple of entrees and rice, our waitress told us that they had run out of Mee Krob. How can you run out of a popular appetizer? How can you run out of an appetizer that you're currently running a coupon for? So we kindly asked if they would substitute something else. Since our waitress was new, she told us that she would ask the head waitress. She came back and told us "no." We asked to speak to this head waitress. She came to our table and told us "no" very firmly - she did not smile and was not friendly in any way. If we had not had a guest with us, we would have left and eaten at another restaurant. Since there was no Mee Krop, we ordered another entree. To our surprise, at the end of our meal, the waitress said that she would bring a tapioca dessert since they did not have any Mee Krob. What happened next was even more shocking - she brought ONE tapioca dessert and 3 spoons! Did she think that the 3 of us (we clearly didn't look like we were related) were going to all dig into one communal parfait glass? This was very embarrassing for our guest! I would never recommend this restaurant to my family and friends. There are many other Thai restaurants in Honolulu with just as good food - but much better service!
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Ranking of nearby Restaurants
# Name Rate
1 Phuket Thai Restaurant, 1960 Kapiolani Boulevard3.36


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